Studio Hours & Pickup

Queen St. W and College St., Toronto

Find our current pickup hours and everything you need to know about picking up your finished pieces.

Pickup hours

Queen St. — 988 Queen St. W
DayPickup hours
Monday7:00 PM – 9:30 PM
Tuesday7:00 PM – 9:30 PM
Wednesday7:00 PM – 9:30 PM
Thursday7:00 PM – 9:30 PM
Saturday11:30 AM – 2:00 PM
Sunday11:30 AM – 2:00 PM
College St. — 1102 College St.
DayPickup hours
Wednesday7:00 PM – 9:30 PM
Thursday7:00 PM – 9:30 PM
Saturday11:30 AM – 2:00 PM

Picking up your pieces

Good to know: we’ll email you when your pieces are ready. Please pick them up within 2 months of that email. After 2 months, unclaimed pieces are donated.

Pickup FAQ

When will my pieces be ready?

For 1-day classes and events, about 3–4 weeks after the class. For weekly courses, usually 1–2 weeks after each piece is finished.

How will I know my pieces are ready?

We’ll email you as soon as your pieces are ready for pickup.

Where do I pick up my pieces?

At the studio where you took your class: Queen St. (988 Queen St. W) or College St. (1102 College St.), during the pickup hours above.

How long will you keep my pieces?

Please pick them up within 2 months of our “ready for pickup” email. After that, unclaimed pieces are donated.

What if a piece cracked or the glaze looks different?

Pottery is an unpredictable craft, and kiln results can vary. See our Terms & Conditions for details.

More questions? See our FAQs or email info@zeipottery.com.